Shipping policy
Shipping Policy
Thank you for visiting the XTNS Online Store. You will find below information related to our shipping and delivery process.
Shipping
- For our clothing products, orders are fulfilled and shipped by our service providers in Europe (Germany).
- Please allow a processing time of 1-2 business days. In general terms, the products are delivered under 7 to 14 days within Europe, the US and the UK.
- We have partnered with trusted service providers and suppliers, to guarantee the delivery of your purchase.
Shipping Pricing
The prices below are for indication purposes:
| Country | Shipping Time | Shipping costs |
| DE | 3-10 business days | Free from in-store 7,00€ |
| EU + UK |
5-10 business days | 8,00€ |
| US + Canada |
4-14 business days | 8,00€ |
| Elsewhere |
7-21 business days | 10€ |
- Shipping costs may vary according to weight, season, and final destination.
- If any questions arise, please reach out: sntxpro@gmail.com
Customs
- Within the European Union you will not be charged for customs.
- For international shipments outside the European Union, there may be duties and taxes incurred on your shipment. We do not cover these fees.
- For more information, please contact your local customs office, as it can vary from one place to another.
Carbon Neutral Shipping
XTNS Online Store offers carbon neutral shipping on 100% of the orders.
For more information...
If you have any questions, please send us an email at sntxpro@gmail.com